FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

 

How can I book an appointment?

All bookings are to be done via our website at www.shashneysnails.com. We operate by appointment only, and same-day walk-in services are usually not accommodated. If you are unsure of which appointment type to select, please reach out to us and we can assist with selecting the appropriate appointment type.

 

What should I keep in mind when scheduling my visit?

Please plan your visits carefully to ensure you arrive on time. We allow a 15-minute grace period for lateness, but appointments will be forfeited after 20 minutes.

 

What should I do if I want a specific design?

If you have a design in mind, kindly inform us when you book your appointment or as soon as you decide, as intricate designs may require additional time.

 

What is your cancellation policy?

If you cancel within 24 hours or are a no-call, no-show, there will be a 100% charge of the scheduled service. To maintain a nail relationship with us, a $20 deposit is required for all appointments, which will be applied to your total. Cancellations or no-shows within 24 hours will result in the forfeiture of the deposit.

 

What method of payments do you accept?

We accept Cash, Venmo, Zelle, Paypal or Credit Card.

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Are there any additional charges for using credit cards?

Yes, there is a 5% charge for credit card transactions to cover associated fees and taxes. Please note that nail services are an added service, so book your appointment accordingly.
 

Still have questions about booking?

If you have any further questions about the booking process, feel free to reach out to us. We are here to assist you.